Privacy Policy

1.Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Personal Information: This includes details such as your name, email address, phone number, company name, job title, address, and machine details, which you provide when filling out forms on our website. These forms may include consultation requests, quote inquiries, contact us forms, financing opportunities, support tickets, training registration, and newsletter sign-ups.
• Technical Information: We collect data such as IP addresses, browser type, and operating system to better understand how users navigate our website and to improve its functionality.
• Usage Data: This includes information about your activity on our website, such as pages visited, time spent, and interactions with content, collected via cookies and similar technologies.
• Transaction Information: If you purchase a machine or service from AMT Machine Tools, we may collect details related to the transaction, such as billing and shipping information.

2.How We Use Your Information

We use the collected information to provide, maintain, and improve our services, as well as to enhance your experience on our website. Specifically, we may use your information for:

• Processing Orders and Inquiries: To respond to your requests for machine quotes, consultations, or other inquiries related to our services.
• Customer Support: To provide ongoing customer support, such as maintenance services, spare part requests, or technical assistance.
• Marketing and Communication: With your consent, we may send you marketing communications regarding new CNC machines, services, or industry updates. You can opt out of marketing emails at any time.
• Improving Our Website: To monitor website usage and ensure its functionality, user experience, and security.
• Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about how you interact with our website. These technologies help us improve your user experience by remembering preferences and enabling certain website features. You can control the use of cookies through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in operating our website, processing transactions, or providing customer support (e.g., payment processors, shipping companies).
• Legal Compliance: We may disclose your information if required to do so by law or in response to a legitimate request by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction. However, no online platform is entirely risk-free, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can ask us to delete your personal data, subject to any legal obligations to retain it.
• Opt-Out: You have the right to opt-out of marketing communications at any time.

To exercise these rights, please contact us at salesobfsctd@amtmachine.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements. Once no longer needed, we securely dispose of your data.

8. Third-Party Links

Our website may contain links to third-party websites, such as partners or industry resources. Please note that this Privacy Policy does not apply to those external websites, and we are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed of our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: AMT Machine Tools Ltd.

• Address: 73 Galaxy Blvd. #17, Rexdale, ON, M9W 5T4
• Phone: (416) 675-7760
• Email: salesobfsctd@amtmachine.com